At our store, customer satisfaction is our top priority. We strive to ensure every order meets your expectations, but we understand that issues can happen. Below is our refund policy:

Refund Method

All refunds will be processed via PayPal for a smooth and secure transaction. If you have concerns, you are welcome to open a case with PayPal – we are committed to resolving any disputes quickly and fairly.

Important Notes

Do not return the phone case or accessory without prior approval, as it may delay your refund.

Refunds are only applicable for issues related to damage during transit or printing errors. Change-of-mind or subjective dissatisfaction (e.g., preferences about color) is not covered under this policy.

Eligibility for Refund

We are happy to provide a full refund in the following cases:

Damaged Items: If your phone case or accessory arrives with any damage, such as cracks, scratches, or defects.

Incorrect Printing: If there is a mistake in the design or printing that does not match your order.

To be eligible for a refund, please report the issue within 7 days of receiving your phone case or accessory and provide clear photos of the problem for verification.

How to Request a Refund

Contact Us: Email us at contact@powtrendy.com with your order details and photos of the damaged or incorrect item.

Refund Approval: Once your case is reviewed and approved, we will process your refund immediately.

Refund Method

All refunds will be processed via PayPal for a smooth and secure transaction. If you have concerns, you are welcome to open a case with PayPal – we are committed to resolving any disputes quickly and fairly.

Important Notes

Do not return the phone case or accessory without prior approval, as it may delay your refund.

Refunds are only applicable for issues related to damage during transit or printing errors. Change-of-mind or subjective dissatisfaction (e.g., preferences about color) is not covered under this policy.